BLACK FRIDAY SALE EXTENDED TODAY - USE CODE JLAB25 FOR 25% OFF (ORDERS AFTER 12/7 MAY NOT ARRIVE BY CHRISTMAS)

Cancelling or Changing a Recent Order

How long do I have to cancel or change a recent order?

If you need to cancel or change a recent order you must contact us within 24 hours of when you place your order. Our pieces are custom handmade and production begins on them right away.

Due to material costs in casting and starting handmade work, there is a 20% cancellation fee that is deducted from your refund in the event that you need to cancel or we can provide a 100% store credit that you can use in the future at any time.

Please open an Order Cancellation ticket here through our Contact Page.

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